Privacy & Cookies Policy

Your privacy is important to us. It is Anca Secara’s policy to respect your privacy regarding any information we may collect from you across our website, http://www.ancasecara.com.

This Privacy Policy for Angelique Messages (trading as Anca Secara - Life Purpose Coach) (“we,” “us,” or “our”) explains how we collect, use, and protect your personal information when you visit our website (http://www.ancasecara.com), purchase services, or interact with us in other related ways, including any sales, marketing, or events. It also explains your rights regarding your personal information and how you can exercise them.

By using our website, you agree to the practices described in this Privacy Policy. If you don’t agree with our policies and practices, please do not use or website to buy services, download free resources or in any other interactive way. 

If you have any questions or concerns, please contact us at [email protected].

1. INFORMATION WE COLLECT

We may collect the following personal data:

1.1 Information You Provide to Us

The personal information that we collect depends on how you interact with our website, the choices you make and the products and features you use. The personal information we collect may include the following:

• Full Name – for communication, identification, and invoicing.

• Email Address – to send confirmations, updates, newsletters, and marketing materials.

• Phone number – for payment reasons.

• Address – for issuing your invoices.

• Date, Time, and Place of Birth – for astrological readings and personalized coaching sessions.

• Payment Information – processed securely via Stripe.

1.2 Sensitive Information

When necessary, with your consent or as otherwise permitted by applicable law, we may collect and process sensitive information as financial data.

Payment data are necessary to process your payment if you choose to make purchases on our website. All payment data is handled and stored by Stripe. You can find their Privacy Policy here.

1.3 Automatically Collected Information:

We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your specific identity (like your name and contact information), but may include information about your device, browser type, IP address, browsing behaviour, language preference, country, location, information about how and when you use our services, and other technical information. This information is primarily used to improve website functionality and user experience, and for our internal analytics and reporting purposes.

Like many other websites, we also collect information through cookies and similar technologies. 

The information we collect includes:

• Log and Usage Data: Information such as your IP address, browser type, operating system, referring URLs, device type, pages visited, the time and date of your visit, and other diagnostic data used to analyze website performance and usage trends.

• Device Data: Information about the device you use to access our website, including device model, operating system, unique device identifiers, and mobile network information.

• Location Data: Approximate location information, such as your device's IP address, which helps us understand where our website users are located to improve service relevance and functionality. You can opt out allowing us to collect this information either by refusing access to the information or by disabling you Location setting on your device. However, if you choose to opt out, you may not be able to use certain features of our website.

1.4 Google API 

Our use of information received from Google APIs is following Google API Services User Data Policy, including the Limited Use Requirements.  

2. HOW WE PROCESS AND USE YOUR INFORMATION

We process your personal information for various purposes to provide you with the best possible experience and ensure our services meet your needs. The information we collect is handled responsibly and in compliance with applicable laws and regulations. Below, we outline how we use the information you provide us:

• To Provide and Deliver Services: We use your information to fulfill the services you have requested, such as 1:1 coaching sessions, workshops, and programs, and to facilitate payment transactions.

• To Offer You Support or Answer Your Inquiries: When you contact us with questions or concerns, we use your information to respond effectively and provide the support you need.

• To Send You Administrative Information: We may use your information to communicate important updates, such as changes to our terms, policies, or services, as well as confirm your bookings and send relevant reminders.

• To Personalize Your Experience: We use your details, including information provided during registration or collected automatically, to tailor our services to your preferences and ensure a personalized and relevant user experience.

• To Send Marketing Communications: With your explicit consent, we may send newsletters, promotional emails, or updates about new services, free resources, and events that we believe will interest you.

• To Request Feedback: Your feedback helps us improve our offerings. We may contact you to gather your thoughts on our services, website functionality, or resources provided.

• To Deliver Targeted Advertising to You: Based on your preferences, browsing behaviour, or location, we may use your information to display advertisements tailored to your interests on our website or third-party platforms. For more information see section 6. Cookies and Tracking section.

• To Identify Usage Trends: By analyzing patterns in how users interact with our website and services, we gain insights that help us improve performance, functionality, and usability.

• To Determine the Effectiveness of Our Marketing and Promotional Campaigns: We evaluate how well our campaigns are reaching our audience by tracking engagement, response rates, and other metrics to optimize future efforts.

• To Maintain the Security of Our Website: We use your information to detect and prevent fraud, abuse, or other illegal activities and ensure the safety and reliability of our services.

• To Comply with Legal Obligations: In some cases, we may need to process your data to meet legal, regulatory, or contractual requirements, such as for tax or record-keeping purposes.

We will only use your information for the purposes stated above or as otherwise permitted by law. If we plan to use your information for any other purpose, we will notify you and seek your consent where necessary.

3. LEGAL BASIS FOR PROCESSING YOUR DATA

We process your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and other relevant regulations. Depending on the nature of your interactions with us, the legal basis for processing your information may vary. Below, we outline the legal grounds under which we process your data:

• Consent: We process your data based on your explicit consent when you voluntarily provide information for specific purposes, such as subscribing to our newsletter, downloading free resources, or participating in our coaching programs. You have the right to withdraw your consent at any time by contacting us.

• Performance of a Contract: When you purchase a service, such as a 1:1 coaching session, workshop, or program, we process your data as necessary to fulfill our contractual obligations. This includes using your information to manage your booking, process payments, and provide the agreed-upon services.

• Legitimate Interests: We may process your information where it is necessary to pursue our legitimate business interests in ways that are not overridden by your rights and interests. For example, this may include improving our services, personalizing user experiences, conducting analytics, or marketing our offerings to individuals who have shown a legitimate interest in our services.

• Legal Obligations: We process your data where it is necessary to comply with legal obligations, such as maintaining accurate financial records, adhering to tax regulations, or responding to lawful requests from public authorities.

• Protection of Vital Interests: In rare cases, we may process your information to protect your vital interests or those of another person. For example, this may occur in situations involving threats to safety or well-being.

• Public Interest or Official Authority: While unlikely to apply to most of our activities, there may be instances where we process data for reasons related to public interest or the exercise of official authority as permitted under applicable law.

We ensure that all processing activities are necessary, proportionate, and carried out with respect for your privacy rights. If you have any questions about the legal basis on which we process your data, feel free to contact us at [email protected].

4. HOW WE PROTECT YOUR DATA

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it.

Our personal data processor is FEA Create. You can read their data protection policy here: https://feacreate.com/data-protection

FEA Create data protection measures include:

• Encryption of sensitive data (e.g., payment details via Stripe)

• Security safeguards and measures to ensure that any personal data is stored securely

• Regular tests for bugs and vulnerabilities

• Back-up systems in place

• Having data recovery and data integrity systems and processes to minimize risk of corruption to or loss of personal data.

5. SHARING YOUR DATA

We respect your privacy and take the protection of your personal information seriously. We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties in certain circumstances, as outlined below. All such sharing is conducted in compliance with applicable data protection laws and solely for the purposes described in this Privacy Policy.

Situations in Which We May Share Your Data

• Service Providers and Third-Party Vendors: We work with trusted service providers to deliver our services to you. For example, your data may be shared with:

- Payment processors, such as Stripe, to securely process your transactions.

- FEA Create, which hosts our website and CRM platform, ensuring our site functions properly and our customer records are managed efficiently.

- Providers of email marketing tools for sending newsletters and communications.

• Invoice and Billing: To ensure accurate financial records and comply with legal obligations, we may share your data with our accounting and billing service providers. This may include details such as your name, email address, and transaction history.

• Social Media Advertising: We may use your data to deliver targeted advertisements on platforms like Facebook, Instagram, or LinkedIn. This helps us reach individuals who are most likely to benefit from our services. Please refer to the privacy policies of these platforms for more information on how your data is processed.

• Web and Mobile Analytics: We use analytics tools, such as Google Analytics, to monitor website usage, understand user behaviour, and improve our services. These tools collect data such as IP addresses, browsing behaviour, and device information, which may be shared with the respective analytics providers in anonymized or aggregated form.

• Business Transfers: In the unlikely event of a merger, sale, acquisition, or transfer of all or part of our business, your data may be shared with the acquiring entity. In such a case, we will take steps to ensure the continued protection of your personal information and notify you of any changes.

• Compliance with Legal Obligations: We may share your data where required to do so by law, such as in response to a court order, subpoena, or other lawful request from public authorities. This includes sharing data to comply with tax or accounting regulations.

• Protection of Rights and Interests: We may disclose your information when we believe it is necessary to protect the rights, property, or safety of our company, users, or others. For example, this could include investigating fraud or responding to security incidents.

Safeguards in Place

We only share the information necessary to fulfill the intended purpose and ensure that all third parties with whom we share data are bound by confidentiality and data protection obligations. We carefully vet our service providers to ensure they comply with GDPR and other applicable privacy laws.

If you have questions or concerns about how your data is shared, you can contact us at [email protected].

6. COOKIES AND TRACKING

We use cookies and similar tracking technologies to improve your experience on our website, analyse how you interact with our services, and provide personalized content. Cookies are small text files stored on your device that help us recognize you, enhance functionality, and deliver relevant content and advertisements.

Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly and cannot be disabled. They include cookies that help you navigate the site, complete purchases, and access secure areas.

• Performance and Analytics Cookies: These cookies collect information about how you use our website, such as pages visited, time spent, and errors encountered. This data is used to improve website performance and user experience.

• Functional Cookies: These cookies remember your preferences, such as language settings, to provide a customized experience.

• Advertising Cookies: These cookies are used to deliver tailored ads to you and measure the effectiveness of our advertising campaigns.

Third-Party Cookies and Tracking Technologies

We allow third-party service providers, such as FEA Create, to use online tracking technologies on our website. These third parties may collect information about your device, browser, IP address, and browsing behaviour to help us improve website functionality, manage our CRM, and analyse user trends.

Google Analytics

We use Google Analytics to understand how visitors interact with our website, track usage trends, and improve our services. Google Analytics collects data such as your IP address, device type, and browsing activity, which may be shared with Google for these purposes.

Google’s use of the data is governed by its Privacy Policy and Terms, which you can find here.

If you would like to opt out of tracking by Google Analytics, you can install the Google Analytics opt-out browser add-on, available here. 

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Consent to Use Cookies

When you first visit our website, you will see a cookie banner requesting your consent to use cookies. By clicking “Accept,” you agree to the use of cookies and tracking technologies as described in this Privacy Policy. You can update your cookie preferences at any time by accessing our Cookies Policy.

If you have any questions about our use of cookies, please contact us at [email protected].

7. YOUR DATA RIGHTS

We are committed to respecting your rights regarding the personal data we collect and process. As a user of our services, you have a range of rights under data protection laws, including the GDPR, that empower you to manage, control, and protect your personal information. Below, we outline these rights and how you can exercise them. Please note that these rights may depend on your location and specific circumstances.

7.1 Right to Access

You have the right to request access to the personal data we hold about you. This includes information on how your data is being used, who it has been shared with, and why. Upon your request, we will provide a copy of this data, unless doing so would adversely affect the rights of others.

7.2 Right to Rectification

If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request corrections. We will update your information promptly to ensure it is accurate and up to date.

7.3 Right to Erasure ("Right to Be Forgotten")

You may request that we delete your personal data under certain circumstances, such as when the data is no longer necessary for the purpose it was collected or if you withdraw your consent. Please note that there may be legal or contractual reasons requiring us to retain some data.

7.4 Right to Restrict Processing

You can ask us to limit the processing of your personal data if you contest its accuracy, object to its use, or believe it is being processed unlawfully. In such cases, we will restrict the use of your data to only what is necessary for compliance with legal obligations or for the establishment, exercise, or defence of legal claims.

7.5 Right to Data Portability

You have the right to request a copy of your personal data in a commonly used and machine-readable format, allowing you to transfer it to another service provider. This applies to data you have provided to us with your consent or as part of a contract.

7.6 Right to Object

You may object to the processing of your personal data when it is based on our legitimate interests or used for direct marketing purposes. Upon receiving your objection, we will cease processing your data unless we can demonstrate compelling legitimate grounds for the processing.

7.7 Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw it at any time. This will not affect the legality of processing carried out before the withdrawal.

7.8 Right to Complain

If you believe we have not handled your data in accordance with data protection laws, you have the right to lodge a complaint with a supervisory authority in your country of residence or the UK Information Commissioner’s Office (ICO).

7.9 Right to Automated Decision-Making Safeguards

If any decision significantly affecting you is made solely through automated processes, you have the right to request human intervention, express your point of view, or contest the decision.

If you would like to exercise any of these rights or have questions, please contact us at [email protected].

8. RETENTION OF DATA

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. INTERNATIONAL DATA TRANSFERS

As we utilize third-party services for payment processing, website hosting and other services, your personal information may be transferred and processed outside of the United Kingdom.

We ensure that any transfers of personal data outside of the UK are done in accordance with applicable data protection law. By using our services, you consent to the transfer of your personal information to countries outside the UK, in accordance with this Privacy Policy and applicable data protection laws.If you are located outside the United Kingdom, please note that your data may be transferred to and processed in the UK. 

10. CHILDREN’S PRIVACY

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. CONTACT US

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Angelique Messages, trading as Anca Secara – Life Purpose Coach

Email: [email protected].

If you are a resident in the United Kingdom, we are the “data controller” of your personal information. We have designated Ana Secara to be our representative in the UK. You can contact her directly by email at [email protected], by visiting www.ancasecara/getintouch, by phone at 07790820489, or by post to:

203 Willesden Lane

Lime Tree Apartments

London NW6 7YR

England

You can also contact the ICO if you have further concerns on how we have used your data.The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AFHelpline number: 0303 123 1113ICO website: https://www.ico.org.uk13.

13. EFFECTIVE DATE 

This Privacy Policy is effective as of 29th January 2025.